AlRayan Bank

AlRayan Rewards is AlRayan Bank’s loyalty program that allows Members to earn Go Points on eligible card transactions and redeem them for a wide range of rewards, including travel, vouchers, merchandise, and more.

All primary holders of Eligible Cards are automatically enrolled in the program.

No. Enrollment is automatic and free for all Eligible Cardholders.

All AlRayan Credit Cards and Eqtisadi Cards, with the exception of AlRayan QA co-branded credit cards.

You earn Go Points when you use your Eligible Card for Eligible Transactions as defined in the program Terms & Conditions.

Yes. All Go Points earned by supplementary cardholders are credited to the primary Member’s Go Points Account.

Almost all in-store purchases and e-commerce transactions earn Go Points. However, certain transactions, such as refunds, cash withdrawals, or other non qualifying transactions do not earn points.

Any Go Points earned on that transaction will be cancelled. If cancellation is not possible, then the Member’s Go Points Account shall be in the negative balance equal to the amount of the reversed Go Points.

Go Points earned are valid for 24 months from the date they are awarded.

You can view your Go Points balance anytime through the AlRayan Go app or AlRayan Go Web.

You can redeem points through AlRayan Go app or AlRayan Go Web.

Redemption options may include:

• Flights, hotels, and car rentals

• Digital vouchers

• Merchandise

• Special AlRayan Offers

• AlRayan Partners AVIOS, Nojoom, Al Meera Points

• Cashback

• Real time Pay with Points (where available)

Minimum redemption requirements vary by reward type and will be displayed on the Rewards platform.

Cancellation and refund policies depend on the selected reward. Digital vouchers and Pay with Points redemptions are generally non refundable. Travel redemptions follow third party provider rules.

Yes. Go Points can be transferred between Members for a fee mentioned on the Rewards platform.

Upon cancellation of your Eligible Card, all accumulated Go Points will be forfeited.

No. Access is seamlessly integrated through the AlRayan Go app and AlRayan Go Web using your existing credentials.

Please contact the WhatsApp number +961 79 061 246 or email to [email protected]

Yes. Depending on the service, you may receive SMS or email, or both together.

You can reach AlRayan Rewards support through the WhatsApp number +961 79 061 246 or email address provided in the SMS you receive for an AlRayan Rewards Transaction

You can reach the phone number on the back of your card or in the SMS you receive for your card transactions.