AlRayan Go APP
Introduction
Access our banking services on the go from the comfort of your smartphone with “AlRayan Go”.
“AlRayan Go” is AlRayan Bank’s flagship Mobile Banking Application for individual customers, currently available for download from the App Store and Google Play.
Designed to work smoothly on iPhone and Android smartphones, our user-friendly mobile app makes it possible for you to experience convenient end-to-end management of your accounts, cards, finances and other AlRayan Bank products.
It is available 24/7 in Arabic and English languages and is free of charge.
For assistance, please call us on (+974) 44253333.
Security and Privacy
Transacting with "AlRayan Go" app is completely safe and secure.
• One-Time-Password (OTP) authentication - You will receive the OTP as ISMS on your mobile number registered with us, upon logging in to your account and upon performing a transaction using AlRayan Go.
• Biometric login using Touch ID (fingerprint) or Face ID and PIN.
Your account information is not and will not be stored anywhere on the device.
Who is eligible to use AlRayan Go?
All individual AlRayan Bank customers (except * Minors and ** Joint Account Holders) who hold a valid debit or credit card can register themselves for AlRayan Go.
* Minors and Joint Account holders should visit the nearest AlRayan Bank branch for details or call us on 44253333.
Where to download from?
iPhone and iPad:
Open the App store and search for "AlRayan Go".
You can also download and use it on the iPad.
Compatible Mobile devices:
• Apple (iOS 12.0 and above)
• iPhone 5s and above.
• iPad 5th Generation and above.
Android devices and tablets:
Open Google Play and search for "AlRayan Go"
Compatible Mobile devices:
• Android (9.0 and above)
How to create your AlRayan Go User ID
What do you require?
• Your active AlRayan Bank Debit or Credit Card and cash withdraw PIN.
• Your Mobile Number registered with AlRayan Bank.
How to create a new User ID?
1.Open "AlRayan Go" app. Click "Login".
2. Click "New User"
3. Input your AlRayan Bank card details and PIN.
4. Verify your Mobile number and enter OTP (One time password).
5. Create User ID and Password.
6. Accept "Terms and Conditions"
7. Verify and confirm the details.
8.AlRayan Go User ID will be immediately created.
Note: You will use the same login credentials for securely logging into Al Rayan Net (Retail) for individual customers.
Main Menu Features
Accounts
• Register and transfer using Al Rayan Wallet (QMP)
• Open a Savings Account online
• Request a cheque book
• View Account balances and transactions
• View Finance and-Term Deposit details
Payments
• Pay a new bill
• Ooredoo Hala Top-up
• Ooredoo bill payment (Shahry)
• Kahramaa
• Pay a saved bill
• Ooredoo Hala Top-up
• Ooredoo bill payment (Shahry)
• Kahramaa
Cards (Debit / Credit / Prepaid)
• Activate Card
• Generate Card PIN
• Block Card
• Manage Magnetic feature of the card (Enable or Disable)
• AlRayan Bank Reward program
• Add AlRayan Bank Card(s) to Apple Pay
• Credit Card
• View details (card list, summary & outstanding balance)
• Payment towards own Gredit Card
• Request for Limit change
• Prepaid (Egtisadi) Card
• View details (card list, summary & balance)
• Prepaid card reload (From own Masral Al Rayan account)
• Prepaid card reload using Q Pay (using debit card Issued in Catari
Transfers
• Transfer between customer's own accounts
• Transfer within AlRayan Bank
• Transfer within Qatar (Domestic Fund Transfer]
• Transfer Outside Qatar (International Fund Transfer)
• Western Union
• Transfer status enquiry and refund initiation
• Loyalty Program Management (Add My WU .. number}
• Beneficiary Management (Add / Delete beneficiary)
• Beneficiary Management (Enable / Disable)
• Enable / Disable 3rd party transfer
• Charity Donation (Zakat)
• IPO Application (Self)
Services
• E-mail OTP
• Biometric Management (Enable or Disable Biometric for login to AlRayan Go app)
• Dividend Encashment
• Call me back
• Submit feedback
• Password change
Features on Login Page
Login using User ID and Password OR using Biometric (Fingerprint / Face ID)
Unlock User ID / Reset Password / Retrieve User ID
Transfer / Payment Limits
| Transaction Type | Maximum amount of transaction (QAR) per day |
|---|---|
| Fund transfer between own accounts | QAR 5,000,000 |
| Fund transfer within AlRayan Bank | QAR 200,000 |
| Fund transfer within Qatar | QAR 500,000 |
| Fund transfer outside Qatar | QAR 200,000 |
| Western Union | QAR 27,200 (rolled over 3 days) |
| Ooredoo bill payment | QAR 10,000 |
| Ooredoo Hala Top-up | QAR 500 |
| Kahramaa bill payment | QAR 10,000 |
| Eqtisadi (Prepaid) card reload | QAR 10,000 |